Are driftwood signs personalized?
Yes, every item in our shop is personalized and made to order with custom imagery, text and/or coordinates. All photos in our shop are samples of previous artwork…your sign will be a beautiful and unique piece of driftwood that is customized with the details you provide in the order notes during checkout.
Is all of your artwork handmade?
Yes, all of the artwork we create is hand engraved (we do not use any computers or digital engravers). We are able to engrave most fonts images upon request, although please double check before ordering if it’s not displayed in our photos.
Do I get to select the driftwood for my sign?
We are happy to accommodate driftwood preferences when possible, but we aren’t able to select and set aside specific pieces of driftwood for each order. If you have a preference for a certain size, shape or color of driftwood based on photos within our shop, please let us know and we’ll do our best to use materials similar to your preferences. Although, please remember, part of what makes our artwork so special is that no two pieces of wood are the same, and so everything is one of a kind.
What is your return policy?
If you are dissatisfied with your purchase for any reason, please return your order and we will issue a full refund. If your artwork arrives broken or incorrect, we will create and ship a new piece as soon as possible. Our goal is to make sure you are 100% satisfied with your purchase and we will work closely with you to create a piece of artwork you are truly happy with.
Are there different sizes available?
Yes. Sizes are available in a dropdown menu for each item within our shop, or are listed in the product description. If you’re looking to have a piece of artwork that is a very specific size (or that is outside the sizes available) please contact us and we are more than happy to confirm the availability of the size you’re looking for and provide a custom quote.
Can I send a gift directly to the recipient?
Yes. All of our artwork is carefully and beautifully packaged, and many of our customers choose to have their order shipped directly to the recipient as a gift. If you would like a gift note included in your package we will include a handwritten gift note at no extra charge.